GDPR

Effective Date: 25/09/2024

At Caffeine Globe, we prioritize your privacy and are dedicated to complying with the General Data Protection Regulation (GDPR) as well as other applicable data protection laws. This page outlines your rights under the GDPR and explains how we collect, use, and protect your personal data.

1. Data Controller
Caffeine Globe is the data controller responsible for the processing of personal data as described in this policy. If you have any questions or concerns, please contact us at [email protected].

2. Personal Data We Collect
We collect the following types of personal data:

  • Contact information: Such as your name, email address, and any information you provide when contacting us.
  • Browsing data: Such as your IP address, browser type, and pages you visit on our site.
  • Cookies and tracking technologies: See our [Privacy Policy] for detailed information on cookies and how they are used.

3. Legal Basis for Data Collection
We collect and process your personal data based on the following legal grounds:

  • Consent: When you provide consent (e.g., signing up for a newsletter).
  • Contractual necessity: To fulfill the services you request (e.g., completing a transaction).
  • Legitimate interest: For purposes such as improving our website and ensuring security.

4. How We Use Your Data
Your personal data is used for the following purposes:

  • Communication: Responding to inquiries or sending you newsletters if you’ve subscribed.
  • Website optimization: Monitoring website performance and improving the user experience.
  • Advertising: Displaying relevant ads through third-party partners.
  • Transaction processing: Handling payments or refunds through secure payment processors.

5. Your Rights Under the GDPR
As an EU resident, you have the following rights regarding your personal data:

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to rectification: Correct any inaccurate or incomplete data.
  • Right to erasure: Request the deletion of your personal data, subject to legal requirements.
  • Right to restrict processing: Limit how we use your data under certain conditions.
  • Right to object: Object to processing based on legitimate interests or direct marketing.
  • Right to data portability: Request that we transfer your data to another service.
  • Right to withdraw consent: Withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us at [email protected].

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Data Sharing
We will not share your personal data with third parties except in the following cases:

  • Service providers: We may share your data with trusted partners (e.g., payment processors) for the purpose of providing services.
  • Legal compliance: We may disclose your data if required by law or to protect our rights or the rights of others.

8. Data Security
We implement a variety of security measures to ensure the protection of your personal data, including encryption and secure servers. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We will ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

10. Complaints
If you believe we have violated your data protection rights, you have the right to lodge a complaint with a supervisory authority in your country.

11. Updates to This Policy
We may update this GDPR Compliance page from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our site, with the effective date at the top.

Contact Us
For questions about your data or to exercise your GDPR rights, please contact us at [email protected].